Online Services

Integrative, practitioner-led care delivered through secure telehealth

Our online services combine Traditional Chinese Medicine–informed herbal and lifestyle guidance with clinically grounded wellness support.

Services are delivered remotely by qualified practitioners to clients in the UK, across the European Union, and Iceland using GDPR-compliant telehealth systems.

Who These Online Services Are For

These online herbal and lifestyle consultations are designed for clients based in the UK, Iceland, and across the European Union who are seeking practitioner-led, integrative support for ongoing health concerns.

Sessions are particularly suitable for individuals experiencing:

  • Ongoing fatigue or low energy

  • Digestive discomfort or irregularity

  • Stress-related symptoms or nervous system overload

  • Sleep disruption

  • Hormonal or cycle-related imbalance

Care is personalised, pattern-based, and delivered remotely through secure, GDPR-compliant systems.

A green billiard ball with the number 1 on it.

Submit your details via the waitlist form.

This allows us to understand your current health concerns and whether online care is appropriate for you at this time.

Join the Online Herbal Care Waitlist

HOW ONLINE SERVICES WORK

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Once you accept the invitation:

  • You will be guided to book your initial session

  • A secure payment link is sent by email
    Payments are not taken directly on the website

Invitation & Program

Recommendation

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Booking & Secure Payment Link

Your information is carefully reviewed by the practitioner.
This step ensures that any recommended program is suitable, safe, and aligned with your needs.

(No treatment begins at this stage.)

Online care begins with a review process to ensure safety, suitability, and the right level of support.
Please follow the steps below to begin your personalised care pathway.

Your Healing Journey Begins

This process allows for thoughtful, personalised care and protects both client wellbeing and practitioner capacity.

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Clinical Review

If online care is appropriate, you will receive an email invitation outlining:

  • The recommended program

  • What support is included

  • Next steps to proceed

Places are offered based on availability and clinical suitability.

ONLINE HERBAL & LIFESTYLE CONSULTATIONS

Online sessions include:
✔ Health & lifestyle assessment
✔ Personalized herbal guidance
✔ Education on diet, sleep, stress, habits
✔ Written health recommendations
✔ Follow-up planning

Online consultations are available to clients in the UK, Iceland, and across the European Union via secure, GDPR-compliant telehealth platforms.

TRADITIONAL CHINESE MEDICINE ONLINE SESSIONS

All services are delivered digitally for educational and wellbeing purposes only. No medical diagnosis, medical treatment, or emergency care is provided.

Seed-to-Shelf Quality & Safety

Good Manufacturing Standards:
Herbal products are prepared and supplied by licensed UK and EU dispensary partners that hold and operate under recognised Good Agricultural and Collection Practice (GACP) and Good Manufacturing Practice (GMP) standards, with oversight from cultivation through final formulation.

Recognised Guidelines:
Dispensary manufacturing and quality systems align with WHO and European Union herbal quality frameworks.

Fresh ginseng roots and various dried herbs and roots displayed on wooden trays.

Rigorous Quality Control

Multi-Level Testing: Each herb batch undergoes around 15 rigorous tests—heavy metals (individually tested for arsenic, cadmium, lead, mercury), microbial contamination (E. coli, Salmonella), and authenticity via HPLC and TLC scanning.

Batch Tracking: Herbs are vacuum-dried and granulated in sealed, temperature-controlled rooms to avoid cross-contamination. Every batch is lot-numbered and labelled for traceability from origin to formula.

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Eco-Sustainable & Ethical Practices

Eco-Aware Sourcing: Pharmacies partner with eco-sensitive farmers, monitor soil and water quality, and avoid products that harm endangered species. Herbal by-products become organic compost.

Safe Food Practices: Many hold SQF (Safe Quality Food) certification, meaning they follow globally recognised food safety standards through HACCP-based systems.

Herbal formulations are prepared and shipped by licensed third-party pharmacy partners. These services support general wellbeing and are not a substitute for medical care. Food supplements should not be used as a substitute for a varied and balanced diet and should be stored out of the reach of children.

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AVALIABLE ONLINE 8 - WEEK CARE PROGRAMMS


Programs are offered by invitation following waitlist review.

8 WEEK SESSION - PREMIUM PROGRAM

€720

8 WEEK SESSIONS

For clients seeking structured, ongoing support. This programme includes eight weeks of practitioner-led herbal and lifestyle care, delivered through regular online check-ins. Care integrates Traditional Chinese Medicine principles with supportive, trauma-informed guidance, and is designed to support whole-body balance and emotional wellbeing.


INITIAL CONSULTATION

Purpose: Build a complete understanding of your health and priorities.

Your first session takes place after completion of the confidential Health Questionnaire and includes:Review of medical history and current concerns

  • Symptom pattern and root-cause assessment

  • Tongue and observational diagnosis (photo or video)

  • Lifestyle review (diet, sleep, stress, activity)

You will receive:

  • A personalised treatment direction

  • Initial herbal recommendations (if appropriate)

  • Clear next steps for ongoing care

ONGOING WEEKLY FOLLOW UP SESSIONS

Purpose: Adapt your treatment as your health evolves. (WEKS 2 -8)

Each 30–40 minute follow-up includes:

  • Review of symptom changes and progress

  • Adjustment of herbal formulas as needed

  • Ongoing tongue and symptom analysis

  • Practical lifestyle guidance (diet, sleep, stress)

Focus: consistency, responsiveness, and steady progress.

8 WEEK HERBAL FORMULA

Purpose: Support ongoing physiological change throughout the program.

  • Individually prescribed herbal formulas based on your diagnosis and health goals

  • Reviewed and adjusted regularly during follow-up sessions

  • Formulated using Traditional Chinese Medicine principles

  • Integrated with lifestyle guidance and ongoing care

    Herbal products and shipping are billed separately.

    *Herbal products are prepared and supplied by licensed third-party dispensary partners and are not manufactured or sold directly by the clinic.

HEALTH AND LIFESTYLE SUPPORT

This is ongoing, verbal, integrated support, delivered during:

  • consultations

  • follow-ups

  • ongoing care conversations

Written Health & Lifestyle Reports are available separately as an optional add-on.

Herbal product costs, dispensary and shipping are billed separately, based on formula and delivery location.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

8 WEEK SESSION - STANDARD PROGRAM

€580

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

8 WEEK SESSION - LITE PROGRAM

€440

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

These online care programmes are available to Iceland, UK-based clients and clients across the European Union, including Germany, the Netherlands, Belgium, Austria, Scandinavia, Switzerland, France, and Italy. All online services are delivered in English via GDPR-compliant telehealth systems.

AVALIABLE ONLINE 5 - WEEK CARE PROGRAMMS


5 WEEK SESSION - PREMIUM PROGRAM

5 WEEK SESSIONS

For clients seeking shorter-term or focused support. This programme includes five weeks of practitioner-led herbal and lifestyle care, delivered through regular online check-ins. Care integrates Traditional Chinese Medicine principles with supportive guidance, and is designed to promote steady progress toward wellbeing.


INITIAL CONSULTATION

Purpose: Establish a clear treatment direction.

Your program begins with a comprehensive consultation following completion of the Health Questionnaire.
This session includes health history review, symptom discussion, observational assessment, and lifestyle review. You will receive:

  • An initial treatment direction

  • Personalised herbal recommendations

  • Clear guidance for the weeks ahead

ONGOING 4 - WEEK FOLLOW UP SESSIONS

Purpose: Support progress and adapt care. - WEEKS 2-5

Weekly 30–40 minute follow-ups are used to:

  • Review symptom changes and overall progress

  • Adjust herbal prescriptions where appropriate

  • Support digestion, energy, sleep, and emotional balance

  • Provide practical lifestyle guidance

Focus: steady improvement and responsive care across the 5 weeks.

5 WEEK HERBAL FORMULA

Purpose: Support healing and symptom regulation.

You will receive individually prescribed herbal formulas throughout the program:

  • Tailored to your diagnosis and health goals

  • Reviewed and adjusted as needed during follow-ups

  • Formulated using Traditional Chinese Medicine principles

Herbal products and shipping are billed separately . Herbal products are prepared and supplied by licensed third-party dispensary partners and are not manufactured or sold directly by the clinic.

HEALTH AND LIFESTYLE SUPPORT

Purpose: Support continuity beyond sessions.

Lifestyle support is provided alongside consultations and may include:

  • Personalised diet and routine guidance

  • Support for sleep, stress, digestion, and energy regulation

  • Education to help you understand your body’s signals

This support is integrated into sessions and follow-ups.
Written reports are available separately as an optional add-on.

Herbal product costs, dispensary and shipping are billed separately, based on formula and delivery location.

5 WEEK SESSION - STANDARD PROGRAM

€380

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

5 WEEK SESSION - LITE PROGRAM

€290

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

€480

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

These online care programmes are available to Iceland, UK-based clients and clients across the European Union, including Germany, the Netherlands, Belgium, Austria, Scandinavia, Switzerland, France, and Italy. All online services are delivered in English via GDPR-compliant telehealth systems.

AVALIABLE ONLINE INITIAL CONSULTATION


INITIAL CONSULTATION

INITIAL CONSULTATION

The starting point for your online care journey.
This 60–75 minute consultation combines Traditional Chinese Medicine–informed assessment with comprehensive health and lifestyle discussion, to support personalised herbal and wellbeing planning.


COMPREHENSIVE HEALTH ASSESSMENT

A thorough review of your health history, current symptoms, and lifestyle factors, to support a clear and individualised care direction.

OBSERVATIONAL ASSESSMENT

Using Traditional Chinese Medicine–informed observational methods, your practitioner reviews visible indicators such as tongue appearance, symptom patterns, lifestyle habits, and emotional balance, to inform personalised care planning.

PERSONALISED CARE PLAN

You will receive an individualised care plan tailored to your needs, which may include herbal recommendations (where appropriate) and practical guidance for diet, daily routines, energy support, sleep, and digestion.

OPTION TO FOCUS ON SPECIFIC NEEDS

If you have a particular area of focus (such as digestion, stress, pain patterns, or menstrual health), the consultation can be tailored to support that priority while still considering your overall health and wellbeing.

€120

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

These online care programmes are available to Iceland, UK-based clients and clients across the European Union, including Germany, the Netherlands, Belgium, Austria, Scandinavia, Switzerland, France, and Italy. All online services are delivered in English via GDPR-compliant telehealth systems.

AVALIABLE FOLLOW—UP SESSIONS


FOLLOW-UP - EXTENDED SESSION

FOLLOW-UP SESSIONS


For clients continuing care or reviewing their progress. Each session focuses on ongoing herbal and lifestyle guidance, gentle rebalancing, and supportive planning to maintain momentum and overall wellbeing.

Purpose:
Review progress and refine your care pathway.

Follow-up sessions are designed to support your body and mind as you move through your program, allowing space to review changes and make appropriate adjustments where needed.

Each follow-up includes:

  • Review of symptom changes, energy levels, digestion, sleep, and overall wellbeing

  • Review of response to the current care plan

  • Adjustments to herbal or lifestyle guidance, where appropriate

  • Continued emotional and physical support within the scope of wellness care

Timing & duration

  • Typically scheduled around 3 weeks into your program, depending on progress

  • Sessions last up to 60 minutes, depending on the program level

Important notes

  • Herbal product costs, dispensary services, and shipping are billed separately, based on formula and delivery location

  • Follow-up sessions provide ongoing wellness support and do not replace medical consultation or emergency medical care

Quick Check-In sessions offer brief, focused support for reviewing progress, answering questions, and providing reassurance between longer sessions.

FOLLOW-UP - STANDARD SESSION

FOLLOW - UP QUICK CHECK-IN SESSION

€120

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

€90

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

€60

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

These online care programmes are available to Iceland, UK-based clients and clients across the European Union, including Germany, the Netherlands, Belgium, Austria, Scandinavia, Switzerland, France, and Italy. All online services are delivered in English via GDPR-compliant telehealth systems.

AVALIABLE HERBAL PRESCRIPTION


HERBAL PRESCRIPTION - PREMIUM / SPECIALTY

HERBAL PRESCRIPTION


Personalized herbal prescriptions created from consultation findings — designed to support balance, restore energy, and guide ongoing wellbeing

This is appropriate ONLY for:

  • existing clients

  • follow-up prescription updates

  • formula adjustments after an active care relationship

  • brief re-prescribing based on recent consultation data within an active care relationship*


HERBAL PRESCRIPTION

Tailored herbal formulas designed specifically for your needs. Herbs are sourced from trusted pharmacy partners. (Consultation required.)

  • Prices cover herbal formulation only; shipping is added separately based on destination. Herbal product costs, dispensary and shipping are billed separately, based on formula and delivery location.

  • All blends are custom-made following your consultation and health history.

  • Formulas can be powder, capsule, or granule form depending on patient preference and case needs.

HERBAL PERSCRIPTION - COMPLEX

HERBAL PRESCRIPTION - BASIC

€110

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

€75

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

€45

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

These online care programmes are available to Iceland, UK-based clients and clients across the European Union, including Germany, the Netherlands, Belgium, Austria, Scandinavia, Switzerland, France, and Italy. All online services are delivered in English via GDPR-compliant telehealth systems.

AVALIABLE HEALTH AND LIFESTYLE REPORT


HEALTH AND LIFESTYLE - PREMIUM

HEALTH AND LIFESTYLE

A comprehensive lifestyle report integrating Traditional Chinese Medicine–informed insight with holistic nursing principles. Guidance may include nutrition, movement, sleep, stress regulation, and emotional wellbeing recommendations designed to support long-term self-care and resilience.

After you submit the Health Questionnaire, you will receive a comprehensive, custom-written report summarising your health concerns and offering personalised lifestyle and self-care guidance to support ongoing wellbeing.

Reports are developed using information provided in your completed Health Questionnaire and, where applicable, relevant prior consultations.
A completed Health Questionnaire is required before this service can be provided.

This option is suitable for clients seeking insight, prevention-focused guidance, or personalised lifestyle support without initiating a full herbal treatment plan.

Clients may choose to progress to a Herbal Consultation or a 5- or 8-Week Care Program at a later stage if deeper or ongoing support is appropriate.

Where herbal products are recommended, dispensary preparation and shipping costs are billed separately, based on formula and delivery location.

HEALTH AND LIFESTYLE - COMPREHENSIVE

HEALTH AND LIFESTYLE - BASIC

€120

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

€90

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

€60

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

These online care programmes are available to Iceland, UK-based clients and clients across the European Union, including Germany, the Netherlands, Belgium, Austria, Scandinavia, Switzerland, France, and Italy. All online services are delivered in English via GDPR-compliant telehealth systems.

AVALIABLE OPTIONAL ADD-ONS


ADD-ONS - EXTRA HERBAL FORMULA

OPTIONAL ADD-ONS

Optional add-ons provide limited, supportive services for clients already enrolled in an active care program.

These services are designed to support ongoing care where clinically appropriate, such as:

  • minor herbal or lifestyle adjustments

  • brief clarification or reassurance

  • structured follow-up tasks (e.g. reports or formula reviews)

Optional add-ons do not replace an initial consultation or follow-up session and are not suitable for new clients.

Availability is determined based on your current care plan.

Herbal product costs, dispensary and shipping are billed separately, based on formula and delivery location.

Herbal product costs, dispensary and shipping are billed separately, based on formula and delivery location

ADD-ONS - INBETWEEN SESSIONS

ADD-ONS - HEALTH AND LIFESTYLE - CUSTOM

€75

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

€40

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

€60

Programs are offered by invitation following waitlist review.

Applications are reviewed via the online care waitlist. Suitable clients are invited to enrol when spaces open.

These online care programmes are available to Iceland, UK-based clients and clients across the European Union, including Germany, the Netherlands, Belgium, Austria, Scandinavia, Switzerland, France, and Italy. All online services are delivered in English via GDPR-compliant telehealth systems.

About Our Practitioners

Our online services are delivered by qualified practitioners operating within their professional scope of practice.

WHY OUR CLIENTS LIKE US

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Qualified Registered Nurses and TCM

Experienced Registered Nurses who are trained in Traditional Chinese Medicine methods.

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Individualised Service

We listen to your individual concerns and provide TCM methods through an holistic approach.

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International Services

We provide TCM care to worldwide clients. Herbal formulas delivered to your door.

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Confidential and Supportive

Our online services are all provided with the highest level of privacy software. Accepted under the EU and UK privacy laws.

Want to Know More